Lufthansa Group

Internship Passenger Process Management

Ready to start with us from August 2025? More than 20 people work in our team to support over 1500 operational employees. Together with us, you will design the best possible processes for our customers and employees.
Our aim as a station is to be the host with heart - because flying starts on the ground.

The internship is renumerated.

Facts

  • Location

    Frankfurt / Main

  • Employment level

    Internship

  • Function

    Process Management

  • Working time

    Full-time

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During the internship, you will learn more about how processes and procedures in the Passenger Services division are continuously developed.

  • Accompanying process & procedure adjustments
  • Cooperation with various interfaces (internal & external)
  • Communication, workshops, project participation
  • Customer & supplier contact
  • Designing activities for employees

Free parking, Canteen (subsidized by employer), Jobticket / Subsidized public transport, Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc)

Hello "YOU"! Ready for 100% operations?

Do you love aviation and airplanes? With us, you can immerse yourself in the operational airline environment every day and have your finger on the pulse of the action! The reward - new exciting experiences every day, a wonderful team and a view that is hard to find in other offices!

To complete an internship in our company, you must be at least in your third semester of study at the time of the internship.
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  • Enrollment for the entire period of the internship (current enrollment certificate and a written proof of mandatory internship must be enclosed with the application) or the internship between the Bachelor's and Master's degree program (Gap Year)
  • Knowledge of MS Office applications (Word, Excel, Power Point) and language skills: German & English

Further information can also be found in our FAQs.

About Deutsche Lufthansa AGwww.lufthansa.com
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Lufthansa Group